Shipping Policy
Key Information:
- Order Cut-Off Time: 14:00 GMT
- Order Processing: 1 - 2 working days (Monday - Friday)
- Shipping Time: 5 - 7 working days (Monday - Friday)
- Free Delivery: Available on all orders within the United Kingdom.
Shipping Procedure
Once your order is placed, you will receive a confirmation email, indicating that we’ve begun processing your order. Processing typically takes 1 - 2 working days (Monday - Friday). If you place your order before 14:00 GMT, we will start processing your order the same day. After processing, your order will be dispatched, and you’ll receive an email with tracking details. Shipping time usually takes 5 - 7 working days (Monday - Friday). We offer free shipping on all orders within the United Kingdom.
Delays
If your order hasn’t arrived within the maximum timeframe, don’t worry - delays can occasionally occur due to peak seasons, holidays, weather, or other circumstances. We kindly ask you to allow an additional 3 working days (Monday - Friday) before reaching out to us. If your order hasn’t arrived by then, please contact us at info@bristolboutique.com, and we’ll investigate the issue.
Cancellations
If you need to cancel your order, you can do so by contacting us at info@bristolboutique.com. Please ensure you contact us as soon as possible, as we won’t be able to cancel your order once it has been processed.
Damaged or Incorrect Items
We sincerely apologize if you receive a damaged or incorrect item. In such occurrence, please take photos of the issue and send them to us at info@bristolboutique.com. We will promptly review your case and ensure you receive the correct, non-damaged item.
Business Information
Bristol Boutique is operated by Gotis Ecom LTD, a company registered in the United Kingdom.
Company Number: 13350777
DUNS: 228024095
Address:
71-75 Shelton Street
London WC2H 9JQ
Business Hours:
Monday - Friday, 9:00 - 17:00 GMT
Email: info@bristolboutique.com
Phone: +447418315460